| 7:30 - 9:00 am | Convention Registration and Exhibit Hall Open |
| 9:00 – 10:00 am | Branchless: REALTORS’ FCU and the Challenges of the Virtual Credit Union Model |
| 10:00 – 10:45 am | Enmity and the Rest: On Credit Unions, Banks and the Possibility of Common Ground |
| 10:45 – 11:30 am | Networking Break in the Exhibit Hall |
| 11:30 am – 12:15 pm | The Regulator’s View of CU’s |
| 12:15 – 1:30 pm | Lunch |
| 1:30 – 2:30 pm | Barriers to Growth |
| 2:30 – 3:30 pm | Leadership and Eisenhower: What a WWII Military Man Can Teach Us about Credit Union Management |
| 3:30 – 4:15 pm | Networking Break in Exhibit Hall |
| 4:15 – 5:00 pm | Roundtable Discussion Forums |
| 7:00 – 8:30 pm | Opening Night Welcome Reception |
One year ago, when REALTORS’ FCU opened its doors for the first time, it did something no other credit union had ever done: It went entirely electronic. REALTORS’ offered all the services of any other sizable credit union without any branches whatsoever. Starting anything from scratch involves a sizable effort. For something as logistically complicated as REALTORS’, that goes double. REALTORS’ vendors had never dealt with anything like it before. Neither had its regulators. In his convention-closing address, REALTORS’ CEO and long-time Directors’ Convention personality Tom Glatt reflects on the creation of his new credit union and the challenges of the virtual credit union model. Glatt’s inimitable style will leave you entertained and educated all at the same time.
Banks and the Possibility of Common Ground
Banks and credit unions have been at each other’s throats for decades. They disagree on everything from conversions to business lending and alternative capital. Is there nothing but bad blood? Or are there areas where banks and credit unions can set aside the acrimony and work together? Keith Leggett, senior economist with the American Bankers Association, turns up for a frank talk about credit unions from the banks’ perspective. Banks do have issues with credit unions, says Leggett, but their opinions may not be what you think they are. What do banks really think about credit unions? Is this institutional rift too great? Or can credit unions and banks find meaningful common ground?
NCUA has moved to an annual exam cycle, as a worrisome 18% of CUs have slipped to a CAMEL rating of 3 or worse. No wonder NCUA scrutiny is so intense. And it’s only getting tougher: the NCUA has hired 57 new exam officials for 2010. What does the agency think about safety and soundness or comprehensive risk management? What concerns them about the state of the industry? This is your chance to hear directly from NCUA on what its examiners expect from CUs. Just in time for the finalized corporate regulations, NCUA Board Member Gigi Hyland visits Directors’ to talk about the corporates, the retail credit unions and the agency’s plans for the industry.
Community lenders – CUs in particular – could be the perfect cure for an ailing U.S. economy. They’re rooted in communities, close to borrowers, and in a far better position to assess individual credit risk than the mega lenders. But without growth, community lenders won’t make a sizable impact. What makes credit unions grow? What obstacles impede that growth? Armed with sharp opinions and plenty of data, Peter Duffy will pinpoint those obstacles and show you just how credit unions can leverage the industry’s core strengths into market share.
Bonus: Learn which metrics really gauge credit union growth.
What a WWII Military Man Can Teach Us about Credit Union Management
Dwight D. Eisenhower, arguably the most important leader from World War II, was not the best military tactician. He wasn’t the best speaker or the most dynamic personality, either. Yet, it’s hard to argue with his success. He took the Allied Forces, reeling from seemingly inevitable defeat, and led them to victory over the world’s most powerful military.
What can Eisenhower tell us about running a financial institution? Plenty, says Tim Harrington. Come for the history lesson, leave with new insight on:
- The CU planning process;
- Staff selection;
- People management; and
- Mission formation.
You’re non-profits. You’re run by an all-volunteer board. You have members, not customers. These details define what it means to be a credit union. Nevertheless, credit unions of divergent sizes often have very different business and operational concerns. That’s why we at The National Directors’ Convention split up the roundtable forums by asset size. Join the discussion and share ideas with peers from your peer institutions! Our roundtables will be broken down by the following sizes:
- Less than $50 million
- $50 - $200 million
- Larger than $200 million